Sitecore Experience Analytics dashboard doesn’t load data

 

Experience Analytics dashboard

Experience Analytics dashboard

Hi there.

Today let’s look at some of the possible causes of an undesired behavior that can be sometimes a pain to troubleshoot.

The symptom is very recognizable – you open up the Experience Analytics dashboard and you see a big bright red line telling you that a graph cannot be shown. This of course is due to an exception happening behind the scenes.

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Synchronization between Sitecore Commerce catalog and Dynamics AX does not work

Sync-icon


Cool sync icon by Tooschee under CC BY-NC license

Hey there.

After years of refusing myself to blog about my job, I finally decided to share some things that may be useful to others, and of course what better way to start than talking about my platform of choice and a problem that may take days to troubleshoot.

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